If your hosting supplier provides live chat support, you can speak with an agent live and learn useful info or get a problem resolved in a very timely manner. The key advantage of using chat compared to calling to talk with a live person is that you'll need only a computer with access to the world wide web, so that you won't pay any charges in the event that you're in a different country or state. Furthermore, it'll be a lot quicker to copy and paste information for example domain names, usernames or error messages i.e. details that are sometimes hard to share with the other party on the phone. The live chat is also a considerably quicker approach to contact the hosting service provider's support crew as compared to using a ticketing system. Last, but not least, in the event that some issue requires some more time to be taken care of, you're able to do something different while you wait for support on the live chat, therefore you will not lose time - something that is not possible when you are on the telephone.
Live Chat Support in Website Hosting
As a part of the support services that we supply for our website hosting plans, we have live chat support which is online twenty-four seven, even on holidays. You'll be able to get in touch with us regardless of whether you already own an account or not, since we can help you with almost anything, ranging from giving you common information regarding our solutions if you aren't a client yet and you are considering to purchase one of our packages, to assisting you with installing an email account in an e-mail client. Part of the problems are more technical and time-consuming, which means that you'll have to employ the ticketing system that is built-in our Hepsia hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for a lot of things.
Live Chat Support in Semi-dedicated Servers
We provide you with live chat support as part of our services, so when you have any kind of questions for our semi-dedicated plans, you can get in touch with our customer support team whenever you need regardless if you've already purchased an account or not. Generally, the chat service is for billing, pre-sales and general questions and difficulties, yet we're able to help you with quite a lot of technical questions as well. We can help you select the right package for your sites in case you don't have an account yet, we can reply any kind of billing questions or concerns you may have or we can help you with installing your new email address on your PC or smart phone - all of this will be done promptly because our live chat service is online all day, every day. Any time you need assistance, you can chat with a representative and save a long time.