Q: Why should I transfer my website? What does web site migration involve?
A: When your current web hosting provider can no longer answer the needs of your website, or when you suffer from constant downtime, or if you are forced to wait for hours for the client service staff to get back to you, it might be smart to change your web hosting provider, i.e. to migrate all the files for your web sites together with your databases from your current provider to your new provider. At OrcaDomains, we are aware that this can be hard & time–consuming. This is why we will accomplish all that for you at no cost!Our experienced technical staff will move your site content from your present web hosting provider to us. Our technicians have got extensive experience with web site migration and can handle everything – from a typical WordPress weblog or Joomla™–driven site, to a very elaborate, custom–built app.
Q: Website migration sounds like a lot of work. How long is it going to take?
A: There are a lot of variables to take into consideration – the overall amount of web files, the physical size of the database, the complexity of the website itself and the present workload of our web site migration professionals, etc. Having said that, we do our best to accomplish all web site migrations in a 48–hour time window. Less sizeable sites are transferred faster – usually in under 24 hours.
Q: Do you require anything from me before you start moving my website?
A: Yup. We will require the name of the website that you want us to migrate. We will also require a means to log into your old hosting account so that we can get the files associated with your website.
Q: My old hosting account has sensitive data inside. How can I trust you?
Q: Will there be any outage for my web site?
A: Your website will continue to work just like it did before with your old web hosting provider. Once we are through with the migration, your site will be configured to work on our hosting platform and we’ll ask you to preview it. If it is working properly, all you will need to do is edit the NS resource records for your domain name. Your web site will be migrated to us with no downtime whatsoever.
Q: Will my old web hosting provider need to provide any information/assistance?
A: Nah. Apart from your login credentials for the Control Panel, we won’t need anything. We will never get in touch with your hosting provider. They will not know anything about the migration either.
Q: Does it matter what platform my present hosting provider is using?
A: We support all Linux–driven web hosting platforms. Basically, if we can access your Control Panel, we will be able to migrate your web site.The only platforms that we do not support are closed–source website management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.