Support Channels

  • Video Tutorials
  • Video Courses

  • Learn quickly the techniques to manage a file or move a database through our array of how–to video courses.

  • F.A.Q.
  • A F.A.Q. Section

  • We deliver an intuitive Frequently Answered Questions section where you will discover answers to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our customer support is on duty 24x7 to answer your tech queries. Expect a solution in max 60–minute after you have sent the ticket.

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Types of Assistance

  • Shared Hosting Support
  • Website Hosting Help and Support

  • Need some advice about your website hosting plans account? Trying to figure out how to make use of a lot of the cost free programs that we are giving you? Simply let us know.

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  • VPS Hosting Support
  • VPS Servers Help

  • Need help and support handling the SolusVM admin interface? Your VPS is misbehaving? Let us know, we are happy to help.

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  • Dedicated Hosting Support
  • Dedicated Servers Help & Support

  • You feel the need to update the setup of your dedicated server? We are on duty around the clock to assist you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a staff of experienced experts happy to help you with anything related to your semi-dedicated server. They are available 24/7 throughout the year.
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