Customer Support Channels
A 1–hour Response Guarantee
Our user service staff is trained to fairly quickly address all our website hosting plans clients’ concerns and information questions. Via our ticket system, you’ll be able to post your question and a support staff representative will most likely get back to you in only maximum sixty minutes. In reality, practice shows that the common solution time period is Twenty minutes.
A Top–quality Support Service
Our tech support service is offered by a team of certified professionals which are able to react to your inquiry promptly. You can contact the technical support staff by starting a support ticket from your Website Control Panel or by submitting us an e–mail message. On working days, you may also call us on the telephone or take advantage of the online chatting service.
An Intuitive Help Section
If you require guide while working on your site within the Control Panel, you could always click the Help control key and see your question in the group of content articles that will came up. We have as well turned many of the articles and reviews into videos. The collection of videos will show up if you select the Videos option present in each section.