Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Answer Warranty

  • Each ticket you submit to our technical help team will be attended to within up to 60 minutes. All general queries are going to be taken care of right away. However, if the support request you have sent requires assistance from a certified admin technician, we will address the ticket to him and will inform you about the hold–off.

  • Top quality support service
  • Top–class Technical Support Service

  • Our client support Dept will be on shift for you day and night to to respond to all support inquiry tickets that you send to us. We offer customer support for the software applications that are installed in advance on your hosting server. These include our in–house created Website Control Panel, the preferred OS and also the server management panel (depending on the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • In the Website Control Panel that comes cost–free with the virtual server, you will find an information–rich Help section, which incorporates all that you should be informed about when running your internet sites and software. We have integrated a range of how–to articles and video guides that illustrate the common website management tasks in an easy–to–understand manner.