A Control Panel is a web-based interface via which you can control different aspects of your world-wide web presence. For example, you can easily set up or edit site files, set up and check e-mails, control databases, check visitor stats etc. Those things are performed using buttons and menus in a browser and the CP could also be called ‘back office’, i.e. the admin area associated with your web hosting account. Most Control Panels available will permit you to control all hosting-related matters, but you'll often need a different system to control payments or to get a new domain name if the company offers domain registrations. With respect to the platform they employ, you can be able to use the billing account to open a support ticket to ask a question or to troubleshoot an issue as well, or you may have to employ a 3rd system.